What is the Employee Assistance Professional Association of Australasia (Inc)

EAPAA is a National Professional Association with International Affiliation which aims to ensure the highest professional and ethical standards in EAP provision in Australasia. EAPAA embraces the international definition of EAPs which states:

An Employee Assistance Program (EAP) is a work-based early intervention aimed at the early identification and /or resolution of both work and personal problems that may adversely affect performance. These problems may include, but are not limited to health, marital/relationships, family, financial, substance abuse or emotional concerns. The specific core activities of EAPs include:

  1. expert consultation and training in the identification and resolution of job-performance issues related to the aforementioned employee personal concerns;
  2. confidential and timely problem-assessment, diagnosis, treatment or referral to an appropriate community resource;
  3. the formation of internal and external linkages between the workplace and community resources not available within the scope of the EAP.”

Mission Statement

EAPAA is committed to the development of best practice Employee Assistance Programs throughout Australia.

The role and responsibility of EAPAA is to:

  • provide guidance for quality control for EAPs in Australasia
  • define professional and ethical standards in EAP provision
  • to provide recommendations for qualifications and issues of accreditation in service provision
  • to provide information and advice to organisations with regards to standards of program design and operations
  • to promote the concept and implementation of EAPs throughout Australasian organisations
  • to support, provide research, development and training within the EAP profession to provide a forum for networking within the EAP community


Chief Executive Officer, EAPAA
2/88 Victoria ave Chatswood 2067


Phone: 61 (0)2-9882-2688