Welcome to EAPAA

Employee Assistance Professional Association of Australasia

About Us

EAPAA is the professional membership body representing organisations and practitioners involved in the delivery of Employee Assistance programmes (EAPs) across Australasia

EAPAA is committed to supporting healthy workplaces through the promotion and development of high-quality, ethical, and effective Employee Assistance Programs.

Through standards, professional development, and sector leadership, EAPAA supports the ongoing growth and integrity of the EAP professional across Australasia.

EAPAA strengthens and supports the EAP sector by:

  • Setting professional and ethical standards for the delivery of Employee Assistance Programs.

  • Establishing membership standards for individual practitioners and EAP provider organisations.

  • Defining organisational membership standards, including service standards, infrastructure, capability, and capacity.

  • Maintaining quality assurance through the auditing, accreditation, and monitoring of EAPAA members.

  • Providing guidance to employers and organisations on best-practice EAP program design, implementation, and service delivery.

  • Promoting the value and impact of EAP services to employers, organisations, industry bodies, government, and the broader community

  • Supporting the EAP professional community through research, professional development, training, and opportunities for networking.

What is an EAP?

Employee Assistance Programs (EAPs) are confidential counselling and support services provided by employers to help staff manage personal and work-related challenges. Across a standard number of sessions, EAPs offer employees a safe space to talk through concerns with a qualified professional, at no cost to the employee.

Support is available for a wide range of personal issues, including relationship difficulties, trauma, grief, parenting concerns, addiction, anxiety, and depression. EAPs also address workplace challenges, such as job stress, burnout, interpersonal conflict, and bullying or harassment.

EAPs provide both reactive support (responding to issues when they arise) and proactive services, such as mental health coaching, wellbeing check-ins, and resilience training. By supporting employees early and holistically, EAPs help people stay well, connected, and productive at work.

Become an EAPAA Member

Individual Membership

Organisational Membership

Get in touch.

Have a question or want to get in touch with an EAPAA team member? Enquire via the form and the EAPAA Executive Officer will be in touch shortly.